Product Features & Benefits
- Three-spray combo pack combines the convenience of a standard shower head with the flexibility of a handheld shower
- Both the shower head and the hand shower feature rub clean nozzles - simply rub them to remove any mineral build-up
- Change the spray setting by simply rotating the dial, and choose from several spray options
- The three-way diverter allows the water to flow from the hand shower, shower head, or both at the same time
- Touch Clean
- Handle(s): NA
- Flow Rate: 2.50 gpm @ 80 psi, 9.5 L/min @ 550 kPa
- Valve Type: NA
- Installation: N/A
- Spout Total Height: 10-3/32
Rated 4 out of 5 by Sasha from Great shower head at a low price My previous shower head was a Moen, but I chose to replace after seeing this model at Walmart today. It looks great, water flows perfectly and I installed myself in around 12 mins. My only complaint (vs Moen) is the plastic. I assumed it was metal while in the packaging.
Date published: 2014-08-06
Is there any way to take the shower heads apart to clean them inside?
I really love this shower head, but we have very hard well water, and things need to be cleaned inside for them to work properly. It's obvious that I need to clean inside the shower head, but I can't figure out how to take it apart. Is this possible? I've already replaced it twice with the same one, but I'm tired of wasting money on it. Cleaning it would be much better. Soaking in vinegar over night doesn't work. Thanks for any help!
Thank you for your question, Natalie! While it is not designed to be taken apart, you can remove mineral buildup from inside the shower head or hand shower by soaking them in a 50/50 white vinegar and water solution for about 15 minutes. Best regards, Jon
Date published: 2016-08-12
How do you shut off one head vs. the other?
I just installed it and the hand shower will not turn off. What am I missing?
Hi TTaylor, Thank you for your question! You can divert between running the hand shower, shower head, or both by turning the diverter lever on the left side of the unit. Thanks, Jon
Date published: 2016-01-31
Are replacement parts available?
I broke a fall by grabbing the shower head, luckily it broke instead of me. Now I need a new ball for the fixed head. It's the ball that fits into the back of the shower head that allows the head to swivel. It also has the threaded cap that screws onto the diverter valve. So one end is a ball the other is a female threaded cap. Thank you.
Hi Ernie, Thank you for your question. Unfortunately there are no replacement parts available on the model 76311SN. The entire unit will have to be replaced. Thanks, Dave
Date published: 2014-03-10
How to use one shower head at a time
how to turn off one shower head and use only one
Hi Paul, Thank you for your question. The model 76311SN Hand shower/showerhead unit comes with a diverter built into the shower arm mount. The diverter will allow you to choose between the 2 showerheads individually or be used at the same time. Thanks, Dave
Date published: 2015-08-26
I want to use my hand shower to bathe my dog. The hose is not quite long enough. Is an extension hose available?
Hi Frankie, Thank you for your question. We do not offer an extension hose but we do offer longer hoses. U494R-84-PK white/chrome, and U490R-84-PK black/chrome are 84" long compared to the 60" length hose that came with your shower head. Thanks, Dave
Date published: 2013-10-22
Is there a way to know which of the 3 spray features the showerhead is set on before turning on the water?
Hi Ericjen, Thank you for your question. Unfortunately there is not a way to know what the showerhead is set on prior to turning the water on. Thanks, Dave
Date published: 2015-12-11
1The manufacturer's list price (U.S. dollars) is shown for comparison only. The actual retail price may be different from the price shown.