Customer Support

Cleaning and Care

  • Can drain openers cause damage to faucet finishes?

    Yes. Oh, most definitely, yes. If you're pouring drain opener down your drain, and some of that drain opener gets on the drain flange or faucet, rinse the drain opener off as soon as possible. Usually, your finish won’t be harmed if you follow the manufacturer's instructions for use, and make sure the drain cleaner isn't left on the finish for longer than 30 minutes.

  • How can I remove mineral deposits from my aerator?

    Remove the aerator. Soak it in vinegar overnight then flush it with water, rubbing it with a toothbrush if the deposits are stubborn. If wouldn’t hurt to do this on a regular basis, just to keep your aerator clear of debris.

  • How do I remove mineral deposits from my showerhead?

    Unscrew the showerhead and soak it in a 50/50 vinegar and water solution for several hours, rubbing it with a toothbrush if the deposits are stubborn. If you have any vinegar and water left over, you may wish to put it on a salad. Or not.

  • How should I clean or maintain the finish on my faucet?

    Always blot dry any water from faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water.  Make certain that you rinse thoroughly with water afterward.

    If additional cleaning is required, all of our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All Purpose Cleaner, Fantastik® All Purpose Cleaner, or Windex® Original Glass Cleaner, when used according to the manufacturers' instructions for use. 

    Avoid using the following which can damage your finish:

    • Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
    • Avoid products that state on the label that they remove tarnish and rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
    • Avoid harsh abrasives or polishes
    • Avoid bleach-based cleaners 

  • What cleaning products can cause damage to PVD finishes?

    More than you might think.

    • Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.  
    • Avoid products that state on the label that they remove tarnish and rust, and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.

    Manufacturers of cleaning agents always have the prerogative of changing their formulation without notice. As a result, Peerless Faucet does not endorse any specific cleaner.