Customer Support

Warranty

All parts and finishes of the Peerless® faucet are warranted to the original consumer purchaser to be free from defects in material & workmanship for as long as the original consumer purchaser owns their home. Peerless Faucet Company recommends using a professional plumber for all installation & repair. Peerless Faucet Company will replace, FREE OF CHARGE, during the warranty period, any part or finish that proves defective in material and/or workmanship under normal installation, use & service. Replacement parts may be obtained by calling 1‑800‑438‑6673 (in the U.S. and Canada) or by writing to:

In the United States:
Peerless Faucet Company
55 E. 111th St.
Indianapolis, IN 46280

In Canada:
Peerless Faucet Canada
Product Service Technical Service Centre
350 South Edgeware Road
St. Thomas, ON N5P 4L1

Peerless will replace, FREE OF CHARGE, during the warranty period, any part or finish which proves defective in material and/or workmanship under normal installation, use, and service. Replacement parts can be obtained from your local dealer or from our factory. THIS WARRANTY IS LIMITED TO DEFECTIVE PARTS OR FINISH REPLACEMENT ONLY. LABOR CHARGES AND/OR DAMAGE INCURRED IN INSTALLATION, REPAIR, OR REPLACEMENT AS WELL AS INCIDENTAL AND CONSEQUENTIAL DAMAGES CONNECTED THEREWITH ARE EXCLUDED. PROOF OF PURCHASE (original sales receipt) MUST ACCOMPANY ALL WARRANTY CLAIMS. IF YOUR ORIGINAL RECEIPT IS USED TO OBTAIN A PROMOTIONAL REBATE ON THE PRODUCT, A COPY OF THE RECEIPT ALONG WITH A COPY OF THE REBATE FORM MUST BE SUBMITTED WHEN REQUESTING WARRANTY SERVICE. THIS WARRANTY IS THE ONLY EXPRESS WARRANTY MADE BY PEERLESS.

This warranty excludes all industrial, commercial, and business usage (including but not limited to use in multi-family housing), whose purchasers are hereby extended a five-year limited warranty from the date of purchase, with all other terms of this warranty applying except the duration of the warranty. This warranty is applicable to Peerless® faucets manufactured after January 1, 1995.

This warranty does not cover any damage to this faucet as a result of misuse, abuse, or neglect, or any use of other than genuine Peerless® replacement parts.

This warranty gives you specific legal rights, and you may also have other rights which vary from state/province to state/province. It applies only for Peerless® faucets installed in the United States of America, Canada, and Mexico.