General

How do I contact Peerless for assistance?

Oh, you can get ahold of us in all kinds of ways. Check it out:

  1. You may send a letter explaining your need to: Peerless Faucet Company, Attn: Product Service, 55 E. 111th St., Indianapolis, IN 46280

  2. You may e-mail the Customer Service team at CustomerService@peerlessfaucet.com.

  3. You could click right here to send a message directly to Customer Service.

  4. You may pick up your telephone, call the Peerless Customer Service number (1-800-438-6673) and speak with a representative.

Where can I find my model number?

Knowing the model number is often the key to performing repairs yourself. Your faucet’s model number may be found on the packaging, and also on the Installation instructions provided with your faucet. If you threw those materials away, or don’t know they are, you may be able to determine your model number using this website. Go to our Support Information Search section and describe your faucet to find its image and model number.

How do I determine if I have a Peerless faucet? Is the Peerless name on ALL faucets, including the older models?

Most Peerless faucets will have the name on the faucet—usually on the escutcheon plate or drain cap. However, it is not uncommon for someone to replace the lavatory faucet without replacing the drain assembly. Some of the older models may not say Peerless; however, but may indicate MASCO on the aerator. If the internal parts have not been changed, the seats will have Peerless on them and two handle stems that are "D"-shaped.

What are the differences between Peerless Faucet models sold to trade customers and those sold to retail consumers?

There’s not a darned bit of difference. All Peerless faucets are the same quality, regardless of their distribution channels.

What is your 800 number?

Our toll-free Customer Service number is 1-800-438-6673. 

You can also contact us in several other ways.

  1. You may send a letter explaining your need to: Peerless Faucet Company, Attn: Customer Solutions, 55 E. 111th St., Indianapolis, IN 46280.
  2. Or you could click right here to send a message directly to Customer Service.

What is your mailing address?

Our mailing address is:

Peerless Faucet Company
Attn: Product Service
55 E. 111th St.
Indianapolis, IN 46280

You can also contact us in several other ways. And here they are now:

  1. You may e-mail the Customer Service team at CustomerService@peerlessfaucet.com.
  2. You could click right here to send a message directly to Customer Service.
  3. You may pick up your telephone, call the Peerless Customer Service number (1-800-438-6673) and speak with a representative.