Many stores can order Peerless^® faucets that are not stocked or displayed on their shelves. Ask the plumbing department manager or store manager for assistance with Peerless special orders. You also can preview a large assortment of Peerless models in many finishes at www.peerlessfaucet.com.

Always blot dry any water from the faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean, soft cloth should help keep your product looking beautiful.

To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water. Make certain that you rinse the surface thoroughly with water and blot dry afterward.

If additional cleaning is required, use well-diluted dish soap as you would with your glassware. Alternatively, all of our finishes may be cleaned with the following household cleaners: Formula 409^® Antibacterial All Purpose Cleaner, Fantastik^® All Purpose Cleaner, or Windex^® Original Glass Cleaner, when used according to the manufacturers' instructions for use.

Avoid using the following, which can damage your finish:

• Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
• Avoid products that state on the label that they remove tarnish and rust and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
• Avoid harsh abrasives or polishes.
• Avoid bleach-based cleaners.

The finishes available vary from product to product, so not all products are available in all finishes. The Product Catalog section of our website will allow you to select a product, see what finishes are available for that product, and view the product in each of those finishes. Other than chrome, each finish has a two-letter suffix in the faucet model number. A summary of finishes and their two-letter suffix is below:

Chrome (No suffix) - A highly reflective mirror finish with cool tones.
Matte Black (BL) - A black powder coated finish.
Brushed Nickel (BN) – A warm, muted silver finish with earthy undertones.
Oil Rubbed Bronze (OB) - A dark brown, muted finish with warm bronze highlights.
Stainless Steel (SS) - A brushed finish with a stainless-steel appearance.
White (WH) - A low gloss, pristine white finish.
White/Chrome (WC) - A high-gloss Chrome and pristine white split.

Physical Vapor Deposition (PVD) is a finishing process that takes place inside a vacuum chamber where pure metals are combined with reactive gases to create hard, durable metallic colors. Within this chamber, plasma vapor consisting of reactive gases such as Argon, Nitrogen, Oxygen, Acetylene, and Methane combine with certain metals and are deposited on the parts being coated to create the desired color.

PVD finishes have a high degree of hardness and are highly resistant to abrasion and to chemical attack. PVD is superior to other plated finishes and offers the most durable and vibrant finishes available. It is smoother, brighter and harder, and is a 100% environmentally friendly process. No pollutants or harmful gases are created during the PVD process. PVD eliminates most problems associated with plated and organically coated finishes that can tarnish if the clear coating covering them is scratched.

With PVD, the desired decorative finish is even more durable than polished chrome.

In addition to being durable and beautiful, PVD finishes are discoloration resistant, and easy-to-clean, important features customers expect from kitchen and bath fixtures.

If your faucet has a Brushed Nickel or Stainless finish, you have a PVD finish.

Good looks that last. PVD finishes can freshen the look of your kitchen or bath, but (unlike traditional clear coatings) they're designed to look new forever. They won't corrode, tarnish or discolor. Peerless' PVD finishes were tested against more than 100 common household cleaners. They'll even withstand prolonged exposure to hard water or sea air.

Pin holes in a Peerless faucet spout are usually caused by "dezincification," which is the removal of zinc from the brass due to salt solutions, brackish water, mildly acidic solutions and poorly grounded plumbing systems. When the zinc is removed, the copper is redeposited to these areas and the surface of the part. The redeposited copper is a weak mass that is porous and fragile.

If this has happened, you will need to replace the spout. To determine the spout part number for your faucet model, contact your Peerless plumber, or email us.

Traditional Polished Brass finishes were coated with a clear coating to inhibit tarnish. Over time, this clear coat can be broken or scratched with regular wear and tear, abuse or harsh cleaning chemicals, causing the finish to tarnish or the coating to peel. Unfortunately, it's not possible to repair the clear coat so you will need to replace any parts of your faucet that are tarnished or badly scratched.

Normally, finish deterioration is due to years of wear and tear, abuse or chemical attack. When it is happening to several components or different products in the bathroom, for example, it is likely due to the cleaner being used. The finish cannot be repaired once damaged; however, you can replace many of common faucet parts where the finish deterioration is most noticeable.

To determine the parts you need, contact your Peerless plumber. You can also email us for assistance or call 1-800-438-6673.

It could be damage caused by a caustic or harmful cleaner. Although your faucet's non-PVD finish is extremely durable, it can be harmed by harsh abrasives. For this reason, we suggest you use only nonabrasive cleaners.

Always blot dry any water from the faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean, soft cloth should help keep your product looking beautiful.

To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water. Make certain that you rinse the surface thoroughly with water and blot dry afterward.

If additional cleaning is required, use well-diluted dish soap as you would with your glassware. Alternatively, all our finishes may be cleaned with the following household cleaners: Formula 409® Antibacterial All Purpose Cleaner, Fantastik^® All Purpose Cleaner, or Windex^® Original Glass Cleaner, when used according to the manufacturers' instructions for use.

Avoid using the following, which can damage your finish:

• Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.
• Avoid products that state on the label that they remove tarnish and rust and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.
• Avoid harsh abrasives or polishes.
• Avoid bleach-based cleaners.